Privacy Policy

Last updated 28/05/2024

WHO WE ARE

Break the Boundary Inc is a registered charity operating in Kalamunda, Western Australia. We provide nature-based off-road cycling and hiking opportunities for people living with a disability to break their physical, mental and social boundaries to engage with the outdoors and the wider community.

YOUR PERSONAL INFORMATION

Break the Boundary is committed to protecting your privacy in accordance with the Privacy Act 1988 and relevant legislation. Personal information we may collect includes your name, date of birth, home address, phone number, email address, and other relevant details. This information is essential for providing you with quality services and fulfilling our obligations under various regulations. Records are kept for 7 years, and for minors, 7 years after they turn 18.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect personal information in the following ways:

- Directly from you via phone, email, or online forms during initial bookings.

- From questionnaires you complete, such as intake forms.

- Through online self-service functions on our website (https://breaktheboundary.com.au).

HOW WE USE YOUR PERSONAL INFORMATION

Your personal information may be used to:

- Provide services to you.

- Administer services, including invoicing.

- Inform you via email about information related to the association, tips, or relevant updates.

- Communicate with you about bookings and other related matters via email or text.

- Improve our understanding of your needs to provide better services.

- Maintain and develop our database.

HOW WE STORE AND PROTECT YOUR PERSONAL INFORMATION

We take reasonable steps to protect your personal information from loss, misuse, unauthorized disclosure, or destruction. Your personal information is stored on password-protected databases and devices, accessible only by authorised Break the Boundary personnel only.

WHEN WE DISCLOSE YOUR PERSONAL INFORMATION

We may disclose your personal information to:

- Other service providers that are part of your care team, with your permission.

HELP US ENSURE WE HOLD ACCURATE INFORMATION

To ensure the accuracy of your information:

- Let us know of any errors.

- Keep us updated with changes to your personal information.

YOU CAN ACCESS YOUR PERSONAL INFORMATION

You have the right to access your personal information, subject to some exceptions allowed by law. To request access, please contact us. You may need to put your request in writing, and we reserve the right to charge a fee for administrative costs.

COMMENTS AND MEDIA

When visitors leave comments, we collect data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection. An anonymized string from your email may be provided to the Gravatar service to check if you are using it. Profile pictures are visible publicly after comment approval. Uploaded images should avoid embedded location data as it can be downloaded by visitors.

COOKIES

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. Login cookies are set when you log in, and additional cookies are set when you edit or publish an article. These cookies contain no personal data and are temporary.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content from other websites, which may collect data, use cookies, and monitor interactions with embedded content.

ANALYTICS

We do not collect analytics data during your visit to our website.

WHO WE SHARE YOUR DATA WITH

We do not share your personal information with anyone outside our charity. We may share non-identifying information, such as gender, age, or location, with service providers directly benefiting our members and objectives.

HOW LONG WE RETAIN YOUR DATA

Comments and their metadata are retained indefinitely. For registered users, personal information is stored in their profile and can be seen, edited, or deleted by the user (except the username). Personal details of members with information regarding clinical data, service provision, invoicing are stored for up to 7 years as per Privacy Act 1988.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

You can request an exported file of personal data we hold about you or request deletion of your data, excluding any required for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service. Personal data is not sent to any third-party software, bots, or providers.

CONTACT

If you have any questions, please contact us at info@breaktheboundary.com.au